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Privacy Policy - Thankful Hearts of Texas

Privacy Policy

Thankful Hearts of Texas Inc.

Current Version
Last Updated: June 2025

1. Introduction

Thankful Hearts of Texas Inc. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thankfull.org and use our services.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

Our Commitment: As a nonprofit organization dedicated to helping children and families, we take your privacy seriously and are committed to transparent data practices.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Make a donation to our organization
  • Register for an account on our website
  • Sign up to volunteer for our programs
  • Subscribe to our newsletter or updates
  • Contact us with inquiries or for support
  • Participate in our events or programs

2.2 Types of Personal Information

The personal information we collect may include:

Category Examples Purpose
Contact Information Name, email address, phone number, mailing address Communication, donation receipts, volunteer coordination
Financial Information Payment card details, billing address (processed securely by payment processors) Donation processing, transaction records
Demographic Information Age range, interests, affiliation with schools or organizations Program customization, impact reporting
Technical Information IP address, browser type, device information, cookies Website functionality, analytics, security

2.3 Automatically Collected Information

When you use our Services, we may automatically collect certain information, including:

  • Log files and usage details
  • IP addresses and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring websites or search terms

3. How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Legal Basis
Process donations and provide tax receipts Contractual necessity, legal obligations
Coordinate volunteer activities and events Contractual necessity, legitimate interests
Send newsletters and organizational updates Consent, legitimate interests
Respond to inquiries and provide support Contractual necessity, legitimate interests
Improve our website and services Legitimate interests
Comply with legal obligations Legal compliance
Measure program effectiveness and impact Legitimate interests
Impact Reporting: We may use anonymized, aggregated data to report on the impact of our programs to stakeholders, donors, and the community. Individual donors are never personally identified in these reports without explicit consent.

4. How We Share Your Information

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Payment processors for donation handling
  • Email service providers for communications
  • Cloud storage providers for data hosting
  • Analytics providers for website improvement
  • Volunteer management platforms

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.3 Organizational Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

No Sale of Data: We do not and will never sell your personal information to third parties for marketing or any other purposes.

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

We use cookies and similar tracking technologies to enhance your experience on our website:

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences and settings
  • Analytics Cookies: Provide insights into website traffic and user behavior

5.2 Your Cookie Choices

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our Services.

Third-Party Analytics: We use Google Analytics to understand how visitors use our site. Google Analytics uses cookies and may collect information about your use of our website. You can learn more about Google's privacy practices at policies.google.com/privacy.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and data storage
  • Access controls and authentication procedures
  • Regular security assessments and updates
  • Employee training on data protection
No Absolute Security: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Data Type Retention Period
Donation records 7 years (for tax and legal compliance)
Volunteer information 3 years after last activity
Newsletter subscriptions Until unsubscribe request
Website analytics 26 months
General inquiries 2 years after resolution

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing of your personal information
  • Portability: Request transfer of your data to another organization
  • Objection: Object to processing of your personal information
  • Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

Verification: We may need to verify your identity before processing certain requests to ensure the security of your personal information.

9. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.

Program Participants: For children participating in our programs, we collect only necessary information with parental consent and in compliance with applicable laws such as COPPA (Children's Online Privacy Protection Act).

10. International Data Transfers

Thankful Hearts of Texas Inc. is based in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

Data Protection: The United States may have data protection laws that are different from those in your country. By using our Services, you consent to the transfer of your information to the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Continued Use: Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

12. Contact Us

Thankful Hearts of Texas Inc.

Address:
56 Big Trl
Missouri City, TX 77459
United States

Email: info@thankfull.org

Website: thankfull.org

EIN: 46-5751783

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information above. We typically respond to privacy-related inquiries within 5-7 business days.

Data Protection Officer: While we are not required to have a formal Data Protection Officer, our Executive Director oversees our privacy program and can be reached at the email address above.